We do not accept returns but and accept return requests at a case by case basis. If accepted, The product(s) must be in their original packaging, if applicable, in the same condition it was received.
We do not accept returns for personalized items unless they are received in damaged condition.
If you wish to return your item, we must receive your request within <30 days> of the date you received your item.
Please contact [email protected] to submit a return request and provide your name and order number.
After you’ve submitted a return request to [email protected], we will send you a PDF of a return shipping label. Please print it out and affix to to your package.
You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
Shipping:
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
PA Moms is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
PA Moms is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside the U.S.